Question 1 Today’s Human Resource Departments may be seen as having an image problem because
Question 2 The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because
Question 3 Criticism that HR departments have missed an opportunity to be more of a full partner in an organization stems from:
Question 4 Under this type of HR model, managers do not act on decisions without clearance from the HR department.
Question 5 The human resource model most common in hospitals and other labor-intensive service organizations is the:
Question 6 The pivotal year for changes in HR was 1964 because of what significant legislation?
Question 7 The Immigration Reform and Control Act of 1986:
Question 8 The Civil Rights Act of 1964 had the effect of:
Question 9 If an employee leaves the organization voluntarily, what should HR do?
Question 10 What position in an organization is often the first to be cut when budget limitations occur?
Question 11 The Employee Assistance Program is often outsourced because:
Question 12 Why is participatory management considered a best practice?
Question 13 Why is maintaining a genuine open-door policy easier for a first-line manager than for a higher-level manager?
Question 14 According to the textbook, which of the following actions can hurt a manager’s credibility with employees?
Question 15 When a job is considered controversial, who may be responsible for conducting a job evaluation?
Question 16 Preparing and verifying a position statement is the first step in:
Question 17 Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to:
Question 18 Why should the practice of having a new employee start work before the recruiting process is complete be avoided?
Question 19 According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities?
Question 20 The civil service classification system is a process that:
Question 21 Under most civil service systems, concerning involuntary termination of employment by layoff:
Question 22 Which is a leading question?
Question 23 Which interview practice can help identify resume embellishment?
.Question 24 In regards to writing notes during the interview, the textbook suggests:
Question 25 How could the HR department respond to a department manager who wants to allow a new employee to skip the employee orientation in order to get started on the job?
Question 26 What is the percentage of recall for learners who see, hear and do something?
Question 27 In addition to attending to continuing education requirements, education is critically important to the department manager in:
Question 28 Claims for unemployment compensation by employees who have been terminated in one manner or another should:
Question 29 Unemployment costs are related to:
Question 30 A complaint of discrimination filed with the Equal Employment Opportunity Commission (EEOC):