Today’s Human Resource Departments may be seen as having an image problem because
• Question 2
The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because
• Question 3
Criticism that HR departments have missed an opportunity to be more of a full partner in an organization stems from:
• Question 4
Under this type of HR model, managers do not act on decisions without clearance from the HR department.
• Question 5
The human resource model most common in hospitals and other labor-intensive service organizations is the:
• Question 6
The pivotal year for changes in HR was 1964 because of what significant legislation?
• Question 7
The Immigration Reform and Control Act of 1986:
• Question 8
The Civil Rights Act of 1964 had the effect of:
• Question 9
If an employee leaves the organization voluntarily, what should HR do?
• Question 10
What position in an organization is often the first to be cut when budget limitations occur?
• Question 11
The Employee Assistance Program is often outsourced because:
• Question 12
Why is participatory management considered a best practice?
• Question 13
Why is maintaining a genuine open-door policy easier for a first-line manager than for a higher-level manager?
• Question 14
According to the textbook, which of the following actions can hurt a manager’s credibility with employees?
• Question 15
When a job is considered controversial, who may be responsible for conducting a job evaluation?
• Question 16
Preparing and verifying a position statement is the first step in:
• Question 17
Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to:
• Question 18
Why should the practice of having a new employee start work before the recruiting process is complete be avoided?
• Question 19
According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities?
• Question 20
The civil service classification system is a process that:
• Question 21
Under most civil service systems, concerning involuntary termination of employment by layoff:
• Question 22
Which is a leading question?
• Question 23
Which interview practice can help identify resume embellishment?
• Question 24
In regards to writing notes during the interview, the textbook suggests:
• Question 25
How could the HR department respond to a department manager who wants to allow a new employee to skip the employee orientation in order to get started on the job?
• Question 26
What is the percentage of recall for learners who see, hear and do something?
• Question 27
In addition to attending to continuing education requirements, education is critically important to the department manager in:
• Question 28
Claims for unemployment compensation by employees who have been terminated in one manner or another should:
• Question 29
Unemployment costs are related to:
• Question 30
A complaint of discrimination filed with the Equal Employment Opportunity Commission (EEOC):